OUR STORY
FAVORITE PROJECTS
OUR CUSTOMERS
CONTACT US
FAQ

Our Story: Videos and Pictures

Being in the visual display business we believe our story is best shown through videos and pictures but if you like to read check out the wordy version here.

Our story: Who are we?

We know displays and we can't wait to put our experience to use in helping you. Our specialty is putting the customer first and we thrive on it. Our primary job is solving your problem. Our second is doing whatever it takes to deliver. Our third? Making sure you're thrilled with the results. Having a culture based around excelling in customer service and support is one of the most important aspects for increasing business opportunities in manufacturing industries. Xylem Design effectively executes a combination that fully revolves around our customers: a passion for continuous improvement and staff dedicated to our vision. This vision is achieved through strong values rooted in every one of our employees and the success is documented by customer reviews. We work with our customers to make sure we get them exactly what they want. Guaranteed.

Manufacturing Excellence since 1986.

Xylem Design is a manufacturing company dedicated to crafting displays and implementing techniques focused around continuous improvement and the elimination of waste. Our employees are attentive in making our processes more effective and efficient so we can pass that knowledge forward. This outlook generates excitement, learning, consistency, and ideas that are directed towards making the lives of our clients simpler. Xylem Designs employs over 20 people in the town of Fort Collins, CO.

Too wordy? We like pictures better too. Check out our visual story here.

Lean Culture

Product Action Videos

Our Clients

              
                   
                       
                   
                   

Customer Reviews

Customer Videos

Contact Us

One of the advantages of being a real-world company is that we keep regular hours. You can reach us Monday through Friday, from 8:00am - 5:00pm, Mountain Standard Time. We will answer all e-mails within 24 hours during the business week. We try to answer them within a few hours but sometimes we get a little busy.

Phone number

800-333-9953, 970-224-3136

Email us at

ContactUs@xylemdesign.com

By Fax

970-493-7468

Mailing Address

309 Hickory St
Fort Collins, CO 80524

liveChat

How do I return a defective product for replacement?

We want you to be happy so we try to make this as painless as possible. The first step is to call 800-333-9953 to get some help and/or to confirm that the product is indeed defective. If it is, you'll be given an RMA number and instructions on how to ship it back to us. Please make sure that all parts are rewrapped and protected in the box. A refund or exchange will be sent when the original product is received. Please let us know if you need expedited service.

How do I get my replacement fast?

Our general policy is to send out replacements only after we have received the defective product. We then ship the product regular ground. If you need the product quickly, you may purchase the new product, have it sent, and then we will credit your account once the original product is received and inspected.

How do I return a product for a refund?

Pedestals are custom items, therefore not returnable, so please make your selection carefully. Please call and talk to a service representative at 800-333-9953 for any further information.

Something is missing in my order

Thoroughly check the entire package and box. Kits are sometimes attached to packing materials and occasionally overlooked. If you can't find something, call our customer service number 800-333-9953, and let us know what you're missing.

Something is damaged during shipping

Always inspect a package as soon as it arrives. If the delivery driver is still present, have him note the damage. This will make it easy to process a claim with the shipping company. Call us and let us know about the damage so we can file a claim with the shipper and get your product replaced. You will be given instructions on the phone about how to return the damaged product.

Note: You must file this report within 5 business days after receiving the order.

What I received is different from what I ordered

Please call customer service at 800-333-9953 and let us know what you're missing. If we made a mistake, we'll fix it immediately.

You may have charged my order twice

We keep an online log sheet for all credit card charges. Our online transaction software does not allow charges to the same credit card twice. If such charges are confirmed, we will issue a credit quickly. Please call us before you call your credit card company. If there is an incorrect charge, we will help rectify it immediately.

My package arrived one day after the estimated date; may I get my shipping refunded?

No. FedEx does not guarantee ground shipping to residential addresses. Some air shipments are guaranteed but it is extremely difficult to get a refund for late delivery. Shipping refunds for late air shipments will be decided on a case by case basis.

I canceled my order, but it was still shipped

Once you hit the buy button an order is created. You must call to cancel an order. If the package has already been sent, you will be given instructions on how to proceed.

What's the status of my order?

Most orders are processed and shipped within 1-2 business days. Out-of-stock items ship in 1-3 weeks. You can use the FedEx in-transit map to help determine when a package will arrive. When your package is shipped, you'll receive an e-mail from FedEx with your tracking number. You can then come back to this site and track you package.

I called your office but no one answered

Our business hours are 8:00am - 5:00pm Mountain Standard Time (MST), Monday-Friday. No one will answer phone calls out side business hours. We try to answer all calls, but occasionally you will get the answering machine or answering service. Please leave a message and we'll respond as soon as possible. If your question isn't immediate, send us an e-mail and someone will usually respond in a few hours. Our office is closed during most national holidays.

If you have a question, please see if you can find an answer online at our web site first. 95% of the questions asked through telephone and email already have an answer at our web site.

I sent an email twice but received no reply

E-mails will be answered only during business hours. Our normal e-mail response time is 2-24 business hours. During peak time such as Monday, response to emails may be delayed.

Ordering outside the continental United States

Since shipping charges vary for orders shipped outside the continental United States, you need to first provide us with your appropriate information so we can supply you with a quote. You can provide us with this information by phone 1-970-493-2594.

We respect our customers' privacy! Xylem Design WILL NOT share ANY customer information or our database with ANY other company or identity.

We do not believe in spamming. From time to time we may e-mail our current customers with specials and updates. However, you will be able to opt out of these e-mails, and it is usually no more than once a month.

Xylem Design hosts its site on its own secure server. Your personal information and credit card number are encrypted with Secure Sockets Layer (SSL) security. Since credit card and personal information is only entered on the Order Form, only the Order Forms and Shopping Basket are secure.

The secured pages will show a secured URL ("https://") and a lock symbol on your browser. When you enter your credit card number into the Order Form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to the server.

If you are not the kind of person who worries about being hit by lightning as you're crossing the street, you probably don't have to worry that your credit card number will be intercepted on the way to a secure Web site. According to CNN, "The prevalent opinion...is that online credit card use is actually no riskier for consumers than traditional "low-tech" transactions." We order products online all the time, both as a company and as individuals. When we use a credit card to buy something online, we feel at least as safe as we would using one in a store or restaurant.

Additionally, your credit card information is not transmitted via e-mail, which is not encrypted. Our online credit-card processing software does not allow more than one charge to the same credit card number or for the same order number.

If you just don't feel comfortable with sending credit card numbers through the Internet no matter what, you can call us to place your order and give us your credit card number over the phone. We would then charge your credit card manually.

Xylem Design uses "cookies" for its shopping cart. What are cookies? A cookie is a bit of digital information that some websites send and store on your computer so they can remember who you are on subsequent visits. By assigning you a number, the shopping cart program can remember what you ordered as you move around the site.

Our server only reads and writes its own cookies. It cannot access anything else on your computer, nor can anyone else view our cookies. You can view the cookies on your system by going to C:/Window/Cookies and opening them with Notepad. If you have further question or concerns about cookies, try CookiesCentral.com, which has excellent coverage on the subject.

Product Production

Your deadline is our first priority. Xylem Design can produce a custom pedestal or cube table in as little as 24 hours. If you are under a tight deadline, please call in your order at 800-333-9953. Please note that all orders that require production to be completed in 48 hours or less will be charged a rush fee of 15%. Standard production time for pedestals and cube tables is 2-3 weeks.

Order Fulfillment

When your order is received, an order confirmation email will be sent to the email address you provided. Please review this information and be sure to get in touch with PedestalSource.com as soon as possible if anything in your order appears to be incorrect. Please note that for custom pedestal orders, PedestalSource.com requires an email confirmation from the customer in order to start production.

PedestalSource.com currently ships to the United States (including Alaska and Hawaii) and most U.S. Territories. Domestic orders are typically sent via Federal Express (FedEx). When pedestals are considered "oversized" or are ordered in large quantities, PedestalSource.com may opt to ship the products via a trucking company in order to reduce shipping costs.

Shipping

All FedEx Ground orders will ship within 1 business day after the product(s) have been produced. Depending on your distance from our headquarters in Fort Collins, CO, you will receive your FedEx Ground order within 1-7 business days after it ships.

All FedEx Overnight orders (First Overnight, Priority Overnight, Standard Overnight) consisting of three (3) or fewer pedestals/cube tables received by 10:00 a.m. MST (Monday-Thursday) will be processed and shipped the same business day. Expedited orders received after 12:00 p.m. MST will be processed the following business day.

When your product is shipped, a shipping confirmation email will be sent to the email address you provided. Included in that email will be a FedEx tracking number. If you do not receive your FedEx notification, please check your spam folder.

  • Note: FedEx does not deliver to "P.O. Boxes."
  • Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted by FedEx.
  • FedEx requires a signature upon delivery for shipments over $400.
  • FedEx will not provide service guarantee adjustments for late deliveries due to inclement weather.

FedEx Delivery Options

FedEx Overnight

FedEx First Overnight®

Guaranteed* overnight delivery by 8:30 a.m. to available zip codes.

FedEx Priority Overnight®

Guaranteed* overnight delivery by 10:30 a.m. to most destinations.

FedEx Standard Overnight®

Guaranteed* overnight delivery by 3:00 p.m. to most destinations.

PLEASE NOTE: To ship same day, orders of three (3) or fewer pedestals must be received no later than 10:00 a.m. MST (Monday - Thursday). All orders entered after 10:00 a.m. MST will ship the following business day.

FedEx 2Day®

Guaranteed* delivery to most destinations in 2 business days by 4:30 pm.

PLEASE NOTE: To ship same day, orders of three (3) or fewer pedestals must be received no later than 10:00 a.m. MST (Monday - Thursday). All orders entered after 10:00 a.m. MST will ship the following business day.

FedEx Express Saver®

Guaranteed* delivery to most destinations within 3 business days by 4:30 p.m.

PLEASE NOTE: To ship same day, orders of three (3) or fewer pedestals must be received no later than 10:00 a.m. MST (Monday - Thursday). All orders entered after 10:00 a.m. MST will ship the following business day.

FedEx Ground® & FedEx Home Delivery®

Delivery to most locations within 1-7 business days. Delivery day based on distance and destination.

PLEASE NOTE: To ship same day, orders of three (3) or fewer pedestals must be received no later than 10:00 a.m. MST (Monday - Thursday). All orders entered after 10:00 a.m. MST will ship the following business day.

* Intra-Alaska shipments are not guaranteed.

All sales are subject to our 'Terms and Policies' document posted on our website:

Upon delivery of your order, please inspect the packaging as well as your items before signing the Proof of Delivery receipt. Note any damages on the receipt or write 'Refused Due to Damage' if you are refusing a delivery. Should you not have time to inspect it, please sign the receipt as 'Uninspected' instead of your signature. This is important so that credits and claims can be made if necessary.

Returns:

  • Pedestals are not returnable, so choose your items carefully.
  • Made-to-order items, custom orders, and special orders are NOT returnable
  • Returns from Canada are not accepted
  • Items marked as 'Minimum Order' cannot be returned

Damaged Goods:

  • If a product is damaged in transit, we will help claim insurance from the shipping company, but this must be done within 5 days. If you allow this time to elapse no claims can be made and the return cannot be accepted.
  • If you intend to store an item for later use you must unpack the item and examine it for possible hidden damage, as claims CANNOT be done for orders older than 5 days.

Truck Deliveries:

  • If your delivery is by truck (not DHL, or Fedex), a representative from the freight company will contact you by phone to make arrangements within a specific 4-hour time period.
  • Please be aware that freight deliveries are to the curbside only. Inside delivery can be arranged for additional cost.
  • DO NOT SIGN FOR YOUR ORDER UNTIL YOU HAVE PHYSICALLY INSPECTED IT. This will allow you the chance to refuse the item if it is damaged or defective. By applying your signature, you are signing a document stating that you have inspected the item and it is in good condition. In this case, the claim must be filed by you with the freight company as we will have no recourse when the item is signed for.

Cancellations:

  • Custom, Special Order and Made-To-Order goods may not be cancelled after three days. Goods already shipped may not be cancelled.

Disclaimer:

  • Purchaser determines suitability of all product usage and assumes all risk & liability. Neither the seller or manufacturer shall be held liable for any injury, loss or damage from use of such product.

Product Image Disclaimer:

  • Due to the variances in computer monitors and users' personal settings, we cannot guarantee that the color represented in the image on your monitor is exactly as the item appears in the physical world.

Copyrights

This Site and the materials within it are © 2011 Xylem Design, Inc, PedestalSource.com, EaselsDirect.com, and PlatestandSource.com.

Use License

Xylem Design, Inc., PedestalSource.com, PlatestandSource.com, and EaselsDirect.com grant you permission to view this Site and to print individual pages from this Site for your own personal, noncommercial use, provided that you agree to and accept without modification the notices, terms and conditions set forth in this agreement. You may not modify, copy (except as set forth in the preceding sentence), distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, material, software, products or services from this Site.

Your use of this Site constitutes your agreement and acceptance without modification of the notices, terms and conditions set forth herein. In addition, as a condition of your use of this Site, you represent and warrant to Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com that you will not use this Site for any purpose that is unlawful, immoral or prohibited by these terms, conditions and notices. If you do not agree and accept without modification the notices, terms and conditions set forth herein, do not use this Site. Other than this agreement and agreements between you and Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com relating to the sale of products or services to you through this Site, Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com will not enter into any agreement with you or obligation to you through this Site and no attempt to create such an agreement or obligation will be effective.

Trademarks

The trademarks, service marks and logos (the "Trademarks") used and displayed on this Site are registered and unregistered Trademarks of Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com and others. Nothing on this Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark displayed on the Site, without the prior written permission of the Trademark owner. Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com aggressively enforces its intellectual property rights to the fullest extent of the law. The name of Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com, Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com logo or the other Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com formatives may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without prior, written permission from Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com. Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com prohibits use of Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com logo as part of a link to or from any site unless establishment of such a link is approved in advance by Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com in writing. Fair use of Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com's Trademarks requires proper acknowledgment. Other product and company names mentioned in this Site may be the Trademarks of their respective owners.

Product Orders

While we will use our best efforts to fulfill all orders, Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com cannot guarantee the availability of any particular product displayed on this Site. Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com reserves the right to discontinue the sale of any product listed on this Site at any time without notice.

Product prices offered on this Site may vary from other advertised prices due to varying conditions in different geographic markets.

The prices displayed on this Site are quoted in U.S. dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order.

While our goal is a 100% error-free Site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).

For further information about purchasing products from Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com, please read our FAQ: General Information About Products and our Product Return Policy carefully.

Links to Third Party Sites

This Site may contain links to Sites owned or operated by parties other than Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com or Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com. Such links are provided for your reference only. Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com does not control outside Sites and is not responsible for their content. Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com's inclusion of links to an outside Site does not imply any endorsement of the material on the Site or, unless expressly disclosed otherwise, any sponsorship, affiliation or association with its owner, operator or sponsor, nor does Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com's inclusion of the links imply that Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com is authorized to use any trade name, trademark, logo, legal or official seal or copyright symbol that may be reflected in the linked Site.

Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com also may make employment information available through this Site. Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com is an equal opportunity employer. Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com provides equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, veteran status or disability. Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com's policy relates to all phases of employment including recruitment, placement, promotion, training, demotion, transfer, layoff, recall and termination, rates of pay, employee benefits and participation in all company-sponsored employee activities.

THE INFORMATION AND MATERIALS IN THIS SITE ARE PROVIDED FOR YOUR REVIEW IN ACCORDANCE WITH THE NOTICES, TERMS AND CONDITIONS SET FORTH HEREIN. THESE MATERIALS DO NOT NECESSARILY REFLECT THE OPINIONS OF XYLEM DESIGN, PEDESTALSOURCE.COM, PLATESTANDSOURCE.COM, AND EASELSDIRECT.COM OR ANY OF ITS AFFILIATES OR AGENTS. THESE MATERIALS ARE NOT GUARANTEED OR REPRESENTED TO BE COMPLETE, CORRECT OR UP-TO-DATE. YOU MAY NOT ACT OR RELY ON ANY INFORMATION OR MATERIALS IN THIS SITE AND YOU PARTICULARLY SHOULD NOT MAKE ANY INVESTMENT DECISIONS BASED ON ANY INFORMATION OR MATERIALS IN THIS SITE. YOU MUST INDEPENDENTLY VERIFY THE ACCURACY OF ALL SUCH INFORMATION AND MATERIALS BEFORE ACTING OR RELYING THEREON OR MAKING ANY INVESTMENT DECISIONS IN CONNECTION THEREWITH. THESE MATERIALS MAY BE CHANGED FROM TIME TO TIME WITHOUT NOTICE.

NO WARRANTIES; EXCLUSION OF LIABILITY

XYLEM DESIGN, PEDESTALSOURCE.COM, PLATESTANDSOURCE.COM, AND EASELSDIRECT.COM MAKE NO REPRESENTATION ABOUT THE SUITABILITY OF THE MATERIALS ON THIS SITE FOR ANY PURPOSE. ALL SUCH MATERIALS, ALL WEB SITES, PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. XYLEM DESIGN, PEDESTALSOURCE.COM, PLATESTANDSOURCE.COM, AND EASELSDIRECT.COM SPECIFICALLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND -NON-INFRINGEMENT. XYLEM DESIGN, PEDESTALSOURCE.COM, PLATESTANDSOURCE.COM, AND EASELSDIRECT.COM SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THIS SITE, FOR YOUR ACTION OR INACTION IN CONNECTION WITH THIS SITE OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH THIS SITE. YOUR USE OF THIS SITE IS AT YOUR OWN RISK. IN NO EVENT SHALL EITHER XYLEM DESIGN, PEDESTALSOURCE.COM, PLATESTANDSOURCE.COM, AND EASELSDIRECT.COM, ITS AFFILIATES OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE, THE MATERIALS IN THIS SITE, THE DELAY OR INABILITY TO USE THIS SITE OR OTHERWISE ARISING IN CONNECTION WITH THIS SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.

ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. OUR COMPANY DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE, OR THE RESULTS OF THE USE, OF THE WEBSITES, PRODUCTS AND SERVICES OR WRITTEN MATERIALS IN THE TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE WEB SITES, PRODUCTS AND SERVICES ARE ASSUMED BY YOU. IF THE WEB SITES, PRODUCTS, SERVICES, OR WRITTEN MATERIALS ARE DEFECTIVE, YOU, AND NOT OUR COMPANY, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY OUR COMPANY SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON SUCH INFORMATION OR ADVICE TO DO SO.

Customer Remedy

Our company's entire liability, and the purchaser's exclusive remedy, shall be a refund of the price paid or replacement of our products, at our option. We limit replacement to thirty days. All remedies are limited to the United States.

SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Contacting Us

If you have any questions about this agreement, please call us at 1-800-333-9953, fax us at 970-493-7468, log on to www.xylemdesign.com/contactus, or write us at:

Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com, Inc.

Attention: Internet Customer Service

309 Hickory St

Fort Collins, CO 80524

Although Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com will in most circumstances be able to receive your e-mail or other information provided through this Site (including, without limitation, service requests and other submissions), Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com does not guarantee that it will receive all such e-mail or other information timely and accurately and shall not be legally obligated to read, act on or respond to any such e-mail or other information. Be aware that Internet e-mail typically is not secure.

General

This Site resides on a server in Denver, Colorado, USA. You agree that this agreement and your use of this Site are governed by the laws of the State of Colorado, USA. You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organizations in Denver, Colorado, USA in all disputes (a) arising out of, relating to, or concerning this Site and/or this agreement, (b) in which this Site and/or this agreement is an issue or a material fact, or (c) in which this Site and/or this agreement is referenced in a paper filed in a court, tribunal, agency or other dispute resolution organization. Use of this Site is unauthorized in any jurisdiction that does not give full effect to all provisions of this agreement, including without limitation this paragraph and the warranty disclaimers and liability exclusions above. Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com has endeavored to comply with all legal requirements known to it in creating and maintaining this Site, but makes no representation that materials on this Site are appropriate or available for use in any particular jurisdiction. Use of this Site is unauthorized in any jurisdiction where all or any portion of this Site may violate any legal requirements and you agree not to access this Site in any such jurisdiction. You are responsible for compliance with applicable laws. Any use in contravention of this provision or any provision of this agreement is at your own risk and, if any part of this agreement is invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall govern such use.

With the prior agreement of Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com, any claim, dispute or controversy arising out of, relating to or concerning this Site and/or this agreement shall be decided by binding arbitration in accordance with the Rules of the American Arbitration Association and any such arbitration proceedings shall be brought and held in Denver, Colorado, USA. The decisions of the arbitrators shall be binding and conclusive upon all parties involved and judgment upon any award of the arbitrators may be entered by any court having competent jurisdiction. This provision shall be specifically enforceable in any court of competent jurisdiction.

You agree that Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com may at any time and without notice change the terms, conditions and notices under which this Site is offered.

You agree that no joint venture, partnership, employment or agency relationship exists between you and Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com as a result of this agreement or your use of this Site.

Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com's performance of this agreement is subject to existing laws and legal process and nothing contained in this agreement is in derogation of Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com's right to comply with law enforcement requests or requirements relating to your use of this Site or information provided to or gathered by Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com with respect to such use.

This agreement, the privacy and security statement, and terms of sale constitute the entire agreement between you and Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com with respect to this site. This agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com with respect to this Site. No modification of this agreement shall be effective unless it is authored by Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com, Inc. or its affiliates, or unless it is physically signed in blue ink by a Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com officer. Any alleged waiver of any breach of this agreement shall not be deemed to be a waiver of any future breach. A printed version of this agreement and/or of any notice given by Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement or your use of this Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained by Xylem Design, PedestalSource.com, PlatestandSource.com, and EaselsDirect.com in printed form.

Copyright © 2010 Xylem Design, Inc., PedestalSource.com, PlatestandSource.com, and EaselsDirect.com

All Rights Reserved.

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